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R-TECH has created this privacy statement in order to demonstrate our firm commitment to privacy. As a financial services company, we believe customer privacy and the security of the data that you provide R-TECH are essential to our business. The following discloses our information gathering and dissemination practices for the R-TECH web site.

We have been approved by TRUSTe, an independent, non-profit privacy initiative dedicated to building users' trust and confidence by promoting TRUSTe's principles of fair information practices. R-TECH, Inc. is a licensee of the TRUSTe Privacy Program.

If for any reason you feel that your privacy or security has been compromised, immediately contact us at privacy@rtechonline.com.

If you do not receive acknowledgment of your inquiry or it is not satisfactorily addressed, you should then contact TRUSTe through the TRUSTe Watchdog Dispute Resolution Process. TRUSTe will serve as a liaison with the Web site to resolve users concerns.

This policy will let you know:

  • What identifiable information we collect from the plan sponsor and eligible employees.
  • What are "cookies" and how does R-TECH use them.
  • What organization is collecting the information.
  • How the information collected through the site is used by R-TECH.
  • With whom does R-TECH share the information that is collected.
  • How the information collected can be updated.
  • What types of security procedures are in place to protect against the loss, misuse or alteration of the information provided.
  • Who you may contact about this privacy statement.

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INFORMATION WE GATHER

Information we gather from the plan sponsor and/or eligible employees assists R-TECH in providing 401(k) plan services, plan administration and product information. Any information provided to us is for our use only. In order to furnish you with the appropriate level of service, we may provide, under strict confidence, plan and/or participant information to those entities that participate in servicing your plan. Any activity on our web site will not result in the plan sponsor or a plan participant being added to a mailing list, unless we are specifically requested to do so. We will not sell any information you provided us on any of our electronic forms to any third party.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with an appropriate law enforcement investigation, current judicial proceeding, a court order or legal process served on our Web site, or as required by law.

R-TECH collects information on both the company and eligible employees. Upon registering with us, the plan sponsor will provide the name of the company, an employer identification number, details about the company's existing retirement plans, and an e-mail address and other relevant plan information. If you are an eligible employee and/or a participant in an employer sponsored R-TECH plan, your employer will provide us with information about you, including name, social security number, annual income, address, length of service, gender, marital status, date of hire, date of birth and email address and other relevant plan information.

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COOKIES

We use cookies for a variety of purposes, some of which are to make our site navigation quicker and more convenient for you, session management and to analyze page flow and usage. These cookies are session specific and expire at the end of your session.

We also use permanent cookies to facilitate our interactive online help feature. A unique session ID is stored for each interactive chat conversation that allows R-TECH to associate a client with their profile. These cookies are user specific and remain from session to session.

No sensitive or private information is stored in either the session specific or permanent cookies.


INFORMATION SHARING

Information obtained from the plan sponsor and/or eligible employees/plan participants may be shared by R-TECH with our business partners. It is our policy that we do not provide plan or participant information unless this is in furtherance of our providing service to you.

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USE OF THE INFORMATION

Your computer communicates with us using an internet protocol address, referred to as an IP address. We collect your IP address, browser type and domain name. We use this information to gather aggregate demographic information that will assist us in providing you with services relevant to your participation in your plan. We may use your IP address to help diagnose problems with our server and to administer our web site.

This site contains links to other sites. We are not responsible for the privacy practices or the information provided by these linked sites.


NOTIFICATION OF CHANGES

If at some point in the future, there is a change to our information usage practices that affect your Personally Identifiable Information, we will notify you by email of the relevant changes. At the time of this message, you will be able to opt-out of this information usage by sending a message to the following email: mailto:contact_us@R-TECH.com?subject=Privacy page inquiry. You should also check this posted privacy statement for changes.

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UPDATING OR MODIFYING PERSONAL/PLAN INFORMATION

Only an authorized representative of the plan sponsor can update or modify any plan information or employee data.


SECURITY

R-TECH operates secure data networks protected by industry standard firewall and password protection systems. Only authorized representatives of the plan sponsor have access to the plan information and employee data you provide us.


CONTACT INFORMATION

You may address any comments or questions about our privacy statement or this web site to privacy@rtechonline.com.

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PHONE : 818-883-5356 | FAX : 818-883-5475
OFFICE : R-Tech Consultants, Inc. 21331 Costanso Street Woodland Hills, CA 91364
Copyright 2000-2004 R-Tech Consultants, Inc. All rights reserved.
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